Cancellations:

• Buyers can cancel their order online before the product has been shipped. The Buyer’s entire order amount will be refunded. An order cannot be cancelled once the item has been either shipped or delivered to the Buyer.
• In case of a defective or unsatisfactory delivery the Buyer should initiate the return process within 8 hours from the time of product delivery, post which it would be MiruSports' sole discretion to either accept or reject the return request submitted. In order to initiate the return process the Buyer has to send an email request with the details of defects to support@mirusports.com, on receipt of this request Mirusports' customer care team shall get in touch with the Buyer and further guide to complete the return and refund process.
• In order to Cancel an order, the Buyer can login to the website and click on Cancel order link. Enter the order details and submit. Once the request is received by MiruSports, the cancellation process shall be initiated.
• Shipping charge will be refunded only if the order is cancelled, if a return of order is opted shipping charges shall not be refunded.
• The refund will be credited back to the bank account that was originally used to make the transaction.
• The refund shall be deposited into the Buyer's bank account within 7 business days from the date of submission of return / cancellation request.
• Refund will be processed only after the product is received at our end
• Please be advised that, due to hygiene, health and personal care reasons, all purchases of inner apparel and guards are non-returnable . As such, refunds or exchanges are not possible for these items. We appreciate your understanding and cooperation in adhering to these guidelines.
• Products that have undergone customization services such as gutting or knocking, etc., are non-exchangeable and non-returnable.
• Products that have included in buy together combo are non-exchangeable and non-returnable.

Returns:

• Returns

  We accept returns within 24 hours from the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, with tags and covers intact. You must also provide an image of the product, as received, with the Mirusports packing box and mention your order ID in the email.

• Refunds
• Once your return request is received we will review it and confirm. On receiving the confirmation from us, you will have to send back the product back to us. The details of the same would be shared by us once we receive the images of the products you have shared earlier. On receiving the returned items, we will send you a confirmation email to notify the receipt of the returned item. We will also notify regarding the approval or rejection of the refund request raised. If your return request is approved, your refund will be processed within 7 working days. For COD orders, we would issue a coupon code equivalent to the product price only, excluding any other associated costs, which you could use for future purchases on our site. For prepaid orders that are approved for refund, the refund amount will be credited to your source of payment within 7-10 working days.
• Please be advised that, due to hygiene, health and personal care reasons, all purchases of inner apparel and guards are non-returnable . As such, refunds or exchanges are not possible for these items. We appreciate your understanding and cooperation in adhering to these guidelines.